Model Kompetensi dalam Rangka Transformasi Kelembagaan pada Jabatan Account Representative di Kantor Wilayah DJP Sumatera Utara I

Abstract

The objective of the research is to determine and identify the competencies that needed by Account Representative for the planning of Directorate General of Taxes institutional transformation. Using the delayering program, the organization will reposition the employee from structural to functional position. The research will be done in several tax service offices with representation according to the typical of the tax office in North Sumatera I Regional Office as a sample population. The Analytic Hierarchy Process (AHP) method is used to analyze the priority of the competencies of National Civil Service Agency from three categories : managerial, socio-cultural and technical competencies from the respondents.