Pengaruh Gaya Kepemimpinan, Motivasi Kerja dan Stres Kerja terhadap Kinerja Karyawan PT. Bank Sumut Kantor Pusat Medan (Studi Kasus pada Divisi Operasional Legal Admin Kredit)

Abstract

Employee performance is the result of implementing the goals of an organization, therefore good performance is an important thing for all employees to do. This research aims to determine the influence of leadership style, work motivation and work stress on the performance of PT employees. Bank Sumut Medan Head Office in the credit admin legal operations division. This type of research is quantitative. The data source was obtained through distributing questionnaires to employees at PT. Bank Sumut Medan Head Office in the credit admin legal operations division. The population and saturated sample in this study were 50 employees at PT. Bank Sumut Medan Head Office in the credit admin legal operations division. The analysis technique used is multiple linear regression analysis technique. The results of this research indicate that partially leadership style, work motivation and work stress influence employee performance. Simultaneously leadership style, work motivation and work stress have an influence on employee performance by 61.8%, while the remaining 38.2% is influenced by other factors not included in this research.