Responsibilitas Dinas Sosial Kota Medan dalam Pelaksanaan Program Keluarga Harapan (PKH) di Kecamatan Medan Denai, Kota Medan

Abstract

The Family Hope Program is a program issued by the government in order to accelerate poverty reduction is a Conditional Cash Assistance Program known as the Family Hope Program (PKH). The Family Hope Program (PKH) is implemented as a policy initiative adopted by policy makers with the aim of overcoming the problem of social inequality in Indonesia, especially in Medan City, Medan Denai District. The purpose of this research is to find out how the Responsibilities of the Social Service in Running the Family Hope Program (PKH) in Medan City, Medan Denai District. The research method used in this research is descriptive research with a qualitative approach. Informants in the research related to the Implementation of the Family Hope Program (PKH) in Medan City, Medan Denai District, namely key informants are the Head of PKH Facilitator of Medan Denai District and Beneficiary Families (KPM) in Medan Denai District. Data collection was conducted using interview, observation, and documentation techniques. Based on the results of the research, it was found that the Implementation of the Family Hope Program in Medan Denai District did not go well. This is evidenced by the late distribution of PKH recipients In the aspect of individual needs, there is inequality in the distribution of PKH recipients This is caused by recipient data that does not fully match the reality in the field, making it difficult for the Medan City Social Service to change recipient data because the data is directly provided by the central government The difficulty of the Medan City Social Service in dealing with the central government causes PKH recipients to not be on target In the aspect of organizational structure, For the organizational culture aspect, the lack of synergy between units in the Medan City Social Service towards the Medan Denai Sub-district Office hindered the implementation of the program and the City Social Service did not listen to complaints from the community and was slow to handle them. The government is still advised to continue the Family Hope Program because the community is very dependent on the assistance provided by the government.