Pengaruh Gaya Kepemimpinan dan Kepuasan Kerja Terhadap Kinerja Karyawan pada Pt Indosat Divisi Regional Barat Medan

Abstract

The national telecommunication industries have experienced very fast development. The govemment decision that there is no discrimination toward" both intgmational and domestic telecommunication servive companies in lndonesia, has led to a very strong business competition. To faql_this competition and to achieve the company's goar, the management bf PT lndosat requires its employees to improve their performances. The objective of this research is to find out the influence of the leadership style arrd job satisfaction on the employees' performance of pT lndosat Division of west Regional Medan and also to find out the dominant factor ulhich influence the employees' performances. This is a descriptive research using survey method. The sampling technique used is proportionate stratified nndom sampling method. The employees which is under middle manager are selected as target population (71 employees) and the sampling size is sixty employees as respondents. Tle data are collected using ques0onnaire, interview and observation. The variables are measured with Ure Likert Scale. The validity of instrument is tested using construct valkl{y and reliability of the instrument is tested using cronbactr alpha. Tho datra are pr@essed using softrare of Spss 10.0 and analyzed with deocriptive analysis and hypothesis test using multiple linear regression analyris. The result of this research shows that; (1) simultaneousry, the leadership style and iob satisfaction has positive and significant influence on the employees" pefformance, (2) partially, the leadership style has positive and significant inlluence on the employees' performance; the job satislaction has positrve and significant on the employees' performance. (3) The leadership style has dominant influence on the employees' performance compared to the influences of job satisfaction on the em ployees' performance.