Model Adaptif Keberhasilan Sistem Informasi Keuangan Terintegrasi melalui User Satisfaction pada Pemerintah Daerah

Abstract

The purpose of this study is to evaluate and build the effect of information system reliability adaptive model, organizational support, benefits, and user behavior on user satisfaction at the Regional Government in North Sumatra; to find out and analyze the influence of information system reliability, organizational support, benefits, and user behavior on intention to use by local governments in North Sumatra; to find out and analyze the effect of user satisfaction on intention to use in local governments in North Sumatra; to find out and analyze the influence of information system reliability, organizational support, benefits, and user behavior on user satisfaction and its impact on intention to use in local governments in North Sumatra. The population in this study were the parties managing the regional financial information system totaling 612 people. The sampling technique uses saturated samples. The data analysis of this research used Structural Equation Modeling (SEM) with Smart Partial Least Squares (PLS) software. The results showed that: partially, the reliability of information systems, organizational support, benefits, user behavior, has an effect on user satisfaction with the local government in North Sumatra; partially, the reliability of information systems, organizational support, benefits, user behavior, affects the intention to use of the local government in North Sumatra; the user satisfaction factor affects the intention to use; Partially, the reliability of information systems, organizational support, benefits, and user behavior affects user satisfaction and its impact on intention to use in local governments in North Sumatra.