Pengaruh Pendelegasian Wewenang dan Motivasi Kerja terhadap Kinerja Karyawan pada Divisi Operasional PT. Bank Sumut Kantor Pusat Medan

Abstract

Effective and efficient human resource management can affect the survival and growth of an organization in order to create and produce productive performance. The achievement of productive performance results, PT. Bank Sumut Medan Head Office needs an effective delegation of authority so that the work implementation process can run well, and with high work motivation can complete the work on time, so that the performance of employees at PT. Bank Sumut Pusat Medan can be realized well. This study aims to analyze how the influence of Delegation of Authority and work motivation on Employee Performance in the Operational Division of PT. Bank Sumut Medan Headquarters. The influence between Delegation of Authority and Work Motivation will be analyzed partially and simultaneously on Employee Performance. The form of research used in this research is quantitative research with an associative approach. The population in this study are employees in the Operational Division of PT. Bank Sumut, totaling 68 people. Sampling was carried out through nonprobability sampling technique with a saturated sample model, the number of respondents was 68 respondents. The data collection method used in this study was primary data obtained by distributing questionnaires while secondary data was obtained through library research. The data analysis method used is validity test, reliability test, classic assumption test, multiple linear regression analysis, and hypothesis testing. The results of the research show that the Delegation of Authority variable and research variables have a partial and significant effect on Employee Performance, the Work Motivation variable has a significant effect on Employee Performance, the Delegation of Authority and Work Motivation variables simultaneously affect Employee Performance. Based on the coefficient of determination test, there is a close relationship between Delegation of Authority and Work Motivation on Employee Performance with an R value of 0.787. Through the value of the adjusted R square there is a contribution of Delegation of Authority and Work Motivation of 60.8% to Employee Performance. While the remaining 39.2% is influenced by other variables not explained in this study.