| dc.description.abstract | The success of a company is closely related to the quality of employee
performance. Employee performance can be called good if the activities within
the company are carried out effectively and the results are by what the company
has set. Work effectiveness will be achieved if an employee can work according to
the specified time with good quality.
This study aims to analyze how the influence of standard operating
procedures, work environment, and organizational citizenship behavior on the
effectiveness of employee work of PT Perkebunan Nusantara III (Persero) HR
Operations Section. The influence between standard operating procedures, work
environment, and organizational citizenship behavior will be analyzed partially
and simultaneously on employee work effectiveness.
The form of research used in this research is quantitative research with an
causal associative approach. Sampling was done through a nonprobability
sampling technique and used 45 respondents as samples. The data collection
method used in this study is primary data obtained by distributing questionnaires
while secondary data is obtained through literature studies. The analysis methods
used are the validity test, reliability test, classical assumption test, multiple linear
analysis, and hypothesis testing.
The results of the research conducted show that the variables of standard
operating procedures (X1), work environment (X2), and organizational
citizenship behavior (X3) have a positive and significant effect on work
effectiveness and all independent variables simultaneously affect work
effectiveness (Y). The coefficient of determination test shows that there is a fairly
close relationship between standard operating procedures, work environment,
and organizational citizenship behavior on work effectiveness with an R-value of
0.822. Through the adjusted R square value, it is also known that the standard
operating procedure, work environment, and organizational citizenship behavior
variables contribute 65,3% to employee work effectiveness while the remaining
34,7% is influenced by other variables not discussed in this study. | en_US |
