Pengaruh Perceived Organizational Support dan Work Engagement terhadap Kinerja Karyawan (Studi pada Karyawan PT Bank Tabungan Negara Kantor Cabang Medan)

Abstract

The success of an organization or company is influenced by the performance of individual employees, so that every organization seeks to manage its human resources. Employee performance can be said to be maximized if there is full support from the organization and a sense of employee engagement in the work process. This study aims to analyze how the influence of perceptions of organizational support and work involvement on the performance of employees of PT Bank Tabungan Negara (Persero) Medan Branch Office. The influence between perceived organizational support and work engagement will be analyzed partially and simultaneously on employee performance. The research method used in this research is quantitative research with an associative approach. The population in this study are employees of PT. State Savings Bank Medan Branch Office, totaling 158 people. Sampling was carried out through probability sampling technique with a simple random sampling model, using the Slovin formula with a total of 61 respondents. The data collection method used in this study was primary data obtained by observation, interviews and distributing questionnaires while secondary data was obtained through library research. The analytical method used is validity test, reliability test, classic assumption test, multiple linear analysis, and hypothesis testing. The results of the research conducted show that the variables perceived organizational support and work engagement have a partial and significant effect on employee performance. The variables perceived organizational support and work engagement also have a simultaneous and significant effect on employee performance. The resulting coefficient value shows that the relationship between the variables perceived organizational support and work engagement on employee performance is very strong with an R value of 0.646 or 64.6%. Adjusted R Square value is also known that the variable perceptions of organizational support and work involvement can explain employee performance variables of 39.7% while the remaining 60.3% is influenced by other variables not explained in this study.