Analisis Human Capital Management Menggunakan Practice-Based Approach untuk Pengembangan Bisnis pada PT. Grab Teknologi Indonesia Cabang Medan (Studi pada Karyawan PT. Grab Teknologi Indonesia Cabang Medan)

Abstract

Human Capital Management is a concept of human resources which explains that humans in an organization are very important assets with all the capabilities they have to contribute to business development in the company. PT. Grab Technology Indonesia Medan Branch realizes this, so the company invests in the Grabbers by providing management practices that in accordance with the company's needs to hone and add value and quality for employees like an entrepreneur. The purpose of this study is to analyze the use of a practice-based approach against how human capital management implemented by Grabbers effect on business development at PT. Grab Technology Indonesia Medan Branch. This study uses a descriptive qualitative method that purpose to explain the phenomena that occur. As for the data collection technique in this study, namely through the observation process while the researcher carried out the internship program at PT. Grab Technology Indonesia Medan Branch. Then through an interview process with informants who are employees at the company consisting of key informants, main informants, and supporting informants as well as some documentation. The analysis technique in this research uses data reduction process, presentation and discussion. The results of this study indicate that human capital management implemented by Grabbers is running quite well and has an effect on business development at PT. Grab Technology Indonesia Medan Branch. This can be seen from the progress of the company's business development over the last five years which tends to increase steadily. Although it is done with a centralized system by People Operations (POPS) at the Grab Indonesia Head Office in Jakarta. However, there are still some problems that arise from human capital management itself caused by centralized HR management and a fast-paced environment work culture. Therefore, it is necessary to evaluate the management system and provide an understanding related to human capital management company to the Grabbers of PT. Grab Technology Indonesia Medan Branch.