Adaptasi Pegawai Kantor Regional VI Badan Kepegawaian Negara Medan dalam Pelaksanaan E-Kinerja

Abstract

E-kinerja is a digitalized and computerized performance reporting and evaluation system for employees, eliminating the need for manual reporting using documents or paper. It has been implemented in Regional Office VI of the State Personnel Board in Medan. E-kinerja was officially approved through Note Dinas No 1 of 2022 by the Human Resources Bureau of the State Personnel Board of the Republic of Indonesia. The phenomena observed in the adaptation of e-kinerja in Regional Office VI of the State Personnel Board in Medan are as follows: 1) employees' ability in using digitalization and computerization, 2) rapid changes in regulations causing confusion among employees in conducting performance evaluations, 3) subjectivity of the leaders, and 4) frequent server errors in the e kinerja system. This research aims to examine how the employees of Regional Office VI adapt to the use of e-kinerja. The research methodology employed is descriptive qualitative research. Data collection is conducted through primary and secondary methods. Primary data is obtained through interviews, observations, and documentation. Secondary data is gathered through literature studies including books, journals, laws, and news articles. To observe the phenomena occurring in Regional Office VI of the State Personnel Board in Medan, the researcher utilizes adaptation indicators proposed by Robbins and Coulter (2017:213), which include: 1) changes in strategy, 2) changes in structure, 3) changes in technology, and 4) changes in human resources. The results of this research indicate that the adaptation of employees in Regional Office VI of the State Personnel Board in Medan to the use of e-kinerja is not yet fully prepared. This is because the human resources or employees of Regional Office VI in Medan still lack understanding of technology and information usage, such as accessing websites, utilizing Google Forms, and dealing with other related issues. Approximately 40-50% of the total employees in Regional Office VI of the State Personnel Board in Medan have a limited understanding. Subjectivity in performance evaluations by leaders still exists. Technological readiness is also a key factor in successful adaptation, and the frequent occurrence of server errors during the data collection period indicates that the State Personnel Board is not fully prepared for the changes. The recommendations that the researcher can provide based on this research are as follows: 1) the need for regular training for employees, 2) fostering knowledge about computerization, and 3) improvement and reconsideration of the e-kinerja server, including the possibility of involving third-party intervention.