Analisis Jumlah Tenaga Kerja Optimal pada Instalasi Farmasi Rumah Sakit Pendidikan Prof. Dr. Chairuddin Panusunan Lubis Berdasarkan Pendekatan NASA-TLX dan Perhitungan Waktu Kerja

Abstract

Prof. Dr. Chairuddin Panusunan Lubis Education Hospital started operating in 2016 under North Sumatra University's auspices. The hospital currently has several units, 1 of them is Pharmacy Installation which every year there is an increase in the number of visitors from general patients and BPJS. The number of patients served by the pharmacy installation every day is around 330 patients. On average, patients come not only for treatment, but visitors also buy medicine and extend drug prescriptions. The problem that occurred in the Pharmacy Installation is the lack of manpower, especially in outpatient services. Workers in outpatient services often do multiple jobs and work beyond their regular time and must finish compounding accompanying medication in accordance with the assessment recipe. This study aims to determine the workload category of the Hospital Pharmacy Installation workforce and the optimal number of workers using the NASA-TLX. The results of the study found that all outpatient service Pharmacy Installation workers had a NASA TLX score above 81,000 with a very high mental load category, 4 out of 6 people worked beyond operating hours, 1 out of 6 people worked according to regulations, and operating hours, one person worked in under the regulations and operating hours stipulated by the Hospital and calculating the optimal number of nursing staff in accordance with the Standards for Nursing Staff at the Hospital Directorate of Nursing & Medical Engineering, Ministry of Health of the Republic of Indonesia so that the optimal number of workers is nine people.