Bank Mandiri Ditengah Pandemi Covid-19 (Studi Etnografi Tentang Adaptasi Para Karyawan Bank Mandiri Cabang Imam Bonjol Dalam Menghadapi Covid-19)

Abstract

This thesis examines the adaptation of Bank Mandiri employees amidst the Covid-19 pandemic. Furthermore, this study seeks to discuss how employees adapt to their workplace environment which is related to work culture. Then how employees adapt during the pandemic. Therefore, it is important to discuss this study for the lives of the general public, especially Bank Mandiri employees. The aim of this research is to reveal the various kinds of adaptations carried out by Bank Mandiri employees. The method used in this research is an ethnographic method, where the ethnographic method is able to describe in detail all existing problems. Data collection techniques carried out while in the field are observation, interviews, documentation and literature studies related to research. The results of the research are adaptation as a survival strategy carried out by Bank Mandiri employees. It can be seen from the way they adapt to the new situation implemented by Bank Mandiri, then the way they implement Bank Mandiri's TIPCE culture and employee adaptation in facing the pandemic. This certainly indicates that employees are trying their best to adapt to the environment with the aim of being able to survive in facing any situation.