Persepsi Pemustaka terhadap Ketergunaan Online Public Access Catalog (OPAC) Perpustakaan Institut Teknologi Sawit Indonesia (ITSI) Menggunakan Usability Testing

Abstract

This research aims to determine the visitors' perception of the Online Public Access Catalog at the Library of the Indonesian Palm Oil Institute of Technology using Usability Testing. The research method employed a descriptive approach. Data collection was conducted using questionnaires. The population of this study consisted of the library members of the Indonesian Palm Oil Institute of Technology, with a total of 1,678 registered members. The sample for this study was determined using the Slovin formula, resulting in 94 respondents. Data analysis was performed using a descriptive approach. The results showed that visitors' perception of the Online Public Access Catalog at the Library of the Indonesian Palm Oil Institute of Technology, using six indicators of usability testing, was as follows: Usefulness was rated at 86%, falling into the good category; Efficiency at 85.17%, in the good category; Effectiveness at 85.01%, in the good category; Satisfaction at 84.67%, in the good category; Learnability at 83.83%, in the good category; and Accessibility at 85.69%, in the good category. Therefore, it can be concluded that the average visitors' perception score of the Online Public Access Catalog at the Library of the Indonesian Palm Oil Institute of Technology using Usability Testing is 85.06%. This indicates that visitors have a good perception of the OPAC at the Library of the Indonesian Palm Oil Institute of Technology. This conclusion suggests that the OPAC at the Library of the Indonesian Palm Oil Institute of Technology has met visitors' expectations well.