Penerapan Teknologi Quick Response (QR) Code untuk Layanan Perpustakaan di Dinas Perpustakaan dan Kearsipan Kota Medan

Abstract

Backgroud : The Medan City Library and Archives Service has implemented Quick Response code technology for its services. Objective: The aim of this final project was to determine the implementation of the Quick Response Code for services at the The Medan City Library and Archives Service, the challenges faced during the implementation process, and the efforts made to overcome these challenges. Method: The data collection methods used by the author in writing this final project were observation, interviews, document studies, and documentation. Results: The results of this final project showed the application of the Quick Response Code at The Medan City Library and Archives Service, specifically in the form of guest book entry and access to standard operating procedure documents for the library. Conclusion: There are three challenges faced, the first being that not all visitors' smartphones can scan the Quick Response Code using just the camera, requiring the download of a Quick Response Code reader or scanner app. Some visitors do not have smartphones, and the server occasionally encounters errors. The implementation of the Quick Response Code for services at the Library and Archives Service of Medan City has been running well, but it is still limited to guest book entry and access to standard operating procedure documents for the library.